- Service provider
- PSI Co., Ltd.
- Operating responsibility
- Provided without delay by email upon request before purchase.
- Address and telephone
- Provided without delay by email upon request before purchase. Use the legal disclosure request form.
- Prices
- Individual: 30-day free trial, then US$29/month. Studio: US$99/month. Prices are also displayed on the service and final Stripe checkout screens.
- Additional charges
- Internet connection and device costs are borne by the customer. Applicable taxes, if any, are displayed at checkout.
- Payment method and timing
- Card payment through Stripe. Individual collects a payment method at signup, charges no subscription fee during the first 30 days, and charges US$29 when the trial ends and on each monthly renewal date until cancellation. Studio is charged when the subscription starts and on each monthly renewal date.
- Service delivery
- Individual access is registered automatically when the trial starts; Studio access is registered after successful payment. The secure access email normally arrives within minutes. A 12-Signal Issue and Momentum Map are released monthly on the first at 00:00 UTC. Individual includes 9 of 12 Signals in current and archived Issues; Studio includes all 12.
- Cancellation
- Cancel at any time from Member Account → Open Stripe billing. Cancel Individual before the trial ends to avoid the first charge. Cancellation timing is shown before confirmation in Stripe.
- Refunds
- Digital access begins immediately. Payments are generally non-refundable except where required by law or where a verified service failure prevented access.
- System requirements
- A current browser, JavaScript, cookies and an email account capable of receiving secure sign-in links.
- Contact
- Tokyo Culture Signal request form. Requests are recorded automatically; legally required disclosures are handled without undue delay.
SPECIFIED COMMERCIAL TRANSACTIONS ACT
Sales
disclosure.
Information for recurring digital membership purchases.